frequently asked questions
we ship to all 50 states.
unfortunately, we are not able to ship outside of the united states at this time.
order processing takes 1 to 2 business days. Orders placed after 2pm ET will be processed the next business day. Once the order is processed, you will receive a shipment notification via email with a tracking number. Selecting expedited shipping will not decrease the order processing time.
you’ll receive an email with a tracking number as soon as we ship your order.
returns + exchanges
we hope you enjoy our products as much as we do. but, if you change your mind about your order, please email firstname.lastname@example.org with your order number and which products you’re looking to return (or call us at 833-904-2tlc). We’re happy to offer you a refund within 30 days of the initial purchase date. We can also provide guidance if you’d like to try another one of our products instead.
all about beam
Many hemp products in the marketplace are made using hemp isolate, which excludes some of the beneficial compounds naturally found in hemp. beam products are different because they use hemp oil, meaning they contain a combination of cannabinoids, terpenes and other beneficial compounds.
when stored in proper conditions (at or below room temperature, out of direct sunlight) hemp has an extremely long shelf life and is very stable. we include a manufacturing date on all of our products to give you peace of mind.
all of our products should stored at room temperature and out of direct sunlight. changes in color can occur in natural products but does not change the potency of the product.
we spent years finding the highest quality hemp biomass and extraction sources in the united states, including colorado, oregon, california and montana.
the usda has still not provided clear guidance on organic certifications for hemp hemp products, especially those that have thc remediation. we require our hemp partners to meet all organic standards and test for heavy metals, pesticides, herbicides and fungicides on every production batch.
Yes, our products are gluten-free.
Our blends and tinctures are vegan. The Fixer, our salve, is not vegan because it’s made with beeswax.
TLC stands for “Tender Loving Care.”
hemp is an abbreviation for cannabidiol. it’s one of many phytocannabinoids found in the cannabis plant. unlike thc (found in marijuana), it does not get you high.
hemp oil is a natural essential oil extracted from the flowers and leaves of the cannabis plant. It’s the ingredient we use to infuse hemp into our products.
when hemp enters the body, it interacts with our endocannabinoid system, which has been found to regulate various parts of the body to help maintain homeostasis, or balance.
beam is a hemp oil extract because we remove all thc and include minor cannabinoids like cbg and hempv in addition to hemp.
the human endocannabinoid system is still the subject of active research, but many customers find the best results through consistent use. finding the right serving size can be fluid and vary from person to person.