frequently asked questions
- 20% off any product
- ships monthly, no hassle
- always free shipping (normally spend threshold)
- early access to new arrivals, special deals, promotions and more!
- vip access to support—whenever you have a q, we’re here for you!
- right after you purchase a subscription, you should receive an email titled “your beam subscription confirmation.” this email prompts you to create an account.
- alternatively, you can navigate to “account” then click on “having trouble logging into your subscription?” to complete your account creation.
- yes! reach out to VIP@beamtlc.com to let us know which accounts the emails are under and we can move those over to the desired account.
- what about my rewards? will they transfer over? yes, we can manually move them over for you.
you’ll get email updates and if you opt into texts, you’ll get texts about your order.
we ship to all 50 states.
unfortunately, we are not able to ship outside of the united states at this time.
order processing takes 1 to 2 business days. Orders placed after 2pm ET will be processed the next business day. Once the order is processed, you will receive a shipment notification via email with a tracking number. Selecting expedited shipping will not decrease the order processing time.
you’ll receive an email with a tracking number as soon as we ship your order.
returns + exchanges
we hope you enjoy our products as much as we do. but, if you change your mind about your order, please email email@example.com with your order number and which products you’re looking to return (or call us at 833-904-2tlc). We’re happy to offer you a refund within 30 days of the initial purchase date. We can also provide guidance if you’d like to try another one of our products instead.
No. You don’t need permission from a doctor to purchase it or use it.
Yes. All of beam’s products can be shipped to all 50 States.
yes. you can travel freely with them in the united states in accordance with tsa regulations.
All of beam’s products are tested in-house and by third-party labs to ensure that the right concentration of compounds.
all about beam
Many hemp products in the marketplace are made using hemp isolate, which excludes some of the beneficial compounds naturally found in hemp. beam products are different because they use broad spectrum hemp, meaning they contain a combination of compounds, terpenes and other beneficial compounds.
when stored in proper conditions (at or below room temperature, out of direct sunlight) hemp has an extremely long shelf life and is very stable. we include a manufacturing date on all of our products to give you peace of mind.
all of our products should stored at room temperature and out of direct sunlight. changes in color can occur in natural products but does not change the potency of the product.
we spent years finding the highest quality hemp biomass and extraction sources in the united states, including colorado, oregon, california and montana.
Yes, our products are gluten-free.
Our blends and tinctures are vegan. The Fixer, our salve, is not vegan because it’s made with beeswax.
two words: surface area. when you break hemp molecules down to tiny droplets, your body has a dramatically increased ability to absorb hemp. it’s the next level in our hemp innovation that makes beam so much better.
when hemp enters the body, it interacts with our ECS system, which has been found to regulate various parts of the body to help maintain homeostasis, or balance.
the human ECS system is still the subject of active research, but many customers find the best results through consistent use. finding the right serving size can be fluid and vary from person to person.